Skip to main content AI Assistance: Handlet uses AI for intent recognition and, where enabled, drafts, summaries, quote support, social content and call assistance. AI output can be wrong and should be checked before use. Learn More
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HANDLET LIMITED · Company number 16962053 · Registered office: 27 Wright Way, Sawtry, Huntingdon, Cambridgeshire, England, PE28 5WW · support@handlet.ai
Review-first AI workflows
May 22, 2026
Review-first AI workflows Handlet workflows now make review, confidence, and customer-facing responsibility clearer before suggestions are used. We tightened the review flow around AI-assisted work.
Draft review AI reply and quote suggestions are positioned as drafts for human review, not as automatic customer messages.
Confidence signals Confidence and reason-code surfaces help users understand when to slow down and check the underlying customer context.
Tone controls Tone calibration and preview flows now make it easier to inspect how a suggested style will sound before it affects customer-facing messages.