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AI Assistance: Handlet uses AI for intent recognition and, where enabled, drafts, summaries, quote support, social content and call assistance. AI output can be wrong and should be checked before use. Learn More

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HANDLET LIMITED · Company number 16962053 · Registered office: 27 Wright Way, Sawtry, Huntingdon, Cambridgeshire, England, PE28 5WW · support@handlet.ai

  • Getting Started
  • Onboarding
    • Connecting Gmail
    • Connecting Outlook
    • Connecting Custom Email
    • Tone Preview
    • How Tone Inference Works
  • Inbox
    • Using the Inbox
    • Conversation States
    • Why Messages Are Grouped
  • Messages
    • How Messages Arrive
    • Review Before Send
    • When Messaging Fails
  • Settings
    • Channels And Tone
    • Recalibrating Tone
    • What Confidence Means
  • Trust And Safety
    • AI Transparency
    • Keeping Your Account Secure
    • What Gets Logged
  • Quote widget
    • Website quote widget
    • Troubleshooting the quote widget

Help

Practical guides for setting up and using Handlet

Getting Started

Start using Handlet with the right account, workspace, and first setup steps.

Onboarding

Connect channels, teach Handlet about your business, and review setup before going live.

Inbox

Use the Handlet inbox to track customer conversations across channels.

Messages

Review customer messages, suggestions, and outbound replies before sending.

Settings

Manage tone, connected channels, account security, and workspace setup.

Trust And Safety

Understand security, transparency, and review controls in Handlet.

Quote widget

Install and troubleshoot Handlet's website quote widget.

© 2026 Handlet. All rights reserved.