Channels And Tone

Channels & Tone brings together channel management and writing style controls.

Connected channels

Use this area to review which mailboxes or messaging channels are connected to your workspace. If a channel is unhealthy, reconnect it before relying on inbox sync or outbound sending.

Tone controls

Tone settings guide how Handlet drafts suggestions. You can adjust tone manually and review AI-assisted recalibration suggestions when available.

Important

Tone settings are guidance, not a guarantee. Always review customer-facing messages before sending.